Friday, July 24, 2026

Justin Bieber’s Manager Is One of the Investors in Firm Not Giving Pop Star’s Fans Proper Refunds

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EXCLUSIVE Justin Bieber fans who are angry about their refunds from expensive VIP packages can take it up with: Scooter Braun, Justin’s manager.

Scooter is one of a handful of big ticket investors who helped raise $20 million last year to launch Bktsg, the firm that is now handling Justin’s meet and greets. Among the other investors are One Direction’s management company, as well Ken Lerer and Eric Hippeau (formerly the funders of the Huffington Post), Live Nation, and Russian oligarch Roman Abramovitch. Bkstg’s principals are two former AOL execs.

It’s unclear how much Braun has invested in Bkstg, and whether his investment includes Bieber. But Bieber has shilled for the new company on social media. And he also promoted the predecessor company, called Fahlo (get it– ‘follow’) which was running his fan club and offering VIP packages before the name was changed to Bkstg. Braun’s company was also investor in Fahlo, which only raised $3 million. (It’s listed on their LinkedIn profile.) In January 2015, Bieber posted his so called “apology video” to fans on Fahlo.

To raise $20 million, Bkstg certainly required large amounts of money from investors. This means that money charged by Bkstg for Bieber appearances with fans not only cuts in the artists but the investors want their money back. Braun and other artists’ managers who invest are in effect “double dipping.” Not a bad take.

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Roger Friedman
Roger Friedman
Roger Friedman is the founder and editor-in-chief of Showbiz411. He wrote the FOX411 column on FoxNews.com from 1999 to 2009, where he covered Michael Jackson, and previously wrote the "Intelligencer" column at New York magazine in the mid-1990s, where he covered the O.J. Simpson trial. He also edited Fame magazine. His bylines have appeared in The New York Times, The Washington Post, the New York Daily News, the New York Post, Vogue, Details, and the Miami Herald. He is a voting member of the Critics Choice Awards (Film and Television branches), and his movie reviews are tracked by Rotten Tomatoes. With D.A. Pennebaker and Chris Hegedus, he co-produced the 2002 documentary "Only the Strong Survive," which screened at Directors' Fortnight at the Cannes Film Festival.

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