Thursday, June 20, 2024

StubHub: Adele Fans Won’t Get Money Back Until Singer Reschedules Shows, Can’t Resell Tickets Now



Adele fans who bought tickets to her 13 week run Vegas run on Stub Hub are pretty much sunk for now.

It’s not exactly Stub Huh’s fault. It’s unclear when they knew she was going to throw in the towel. But I’ve talked to their people and this is what they have to say:

Adele didn’t cancel, she postponed. The wording — through tears — was very specific. The shows are supposed to be re-scheduled.

Until that happens, holders of tickets bought on Stub Hub can’t do anything. They can’t re-sell. They can’t get refunds.

This includes everyone who spent thousands and thousands of dollars– maybe up to $40,000 a ticket.

When the announcement comes, Stub Hub will give the new dates and re-assign the tickets. If purchases can’t make it on those dates, they’ll be allowed to re-sell the tickets to others. Stub Hub will waive all fees then.

But there are no refunds because Adele “rescheduled.” Ouch.

If you were one of those people who forked over thousands of bucks for one of these shows, there’s nothing you can do for now.

This doesn’t include cancelled flights and hotel reservations. Stub Hub has nothing to do with that.

Why didn’t Adele just postpone by two weeks? Why did she kill the whole run? What “deliveries” couldn’t be made? Why couldn’t COVID infected or exposed musicians be replaced by well ones? Las Vegas is teeming with perfectly good musicians ready to work at a moment’s notice.

Those are just some of the questions we are all asking. Answers may not be forthcoming so quickly.

Some fans will be rolling in deep debt after this.

PS A little update: Stub Hub says they found out about the cancellation when everyone else did.

I really miss THIS Adele. (Not the weight,just the great songs and no mishegos)

You could say, now a lot of people will be “Chasing Payments” LOL

Exclusive: Adele’s Vegas Show “Was All Loaded Into” Caesar’s Palace, How COVID Was Affecting Crew


Roger Friedman
Roger Friedman
Roger Friedman began his Showbiz411 column in April 2009 after 10 years with Fox News, where he created the Fox411 column. His movie reviews are carried by Rotten Tomatoes, and he is a member of both the movie and TV branches of the Critics Choice Awards. His articles have appeared in dozens of publications over the years including New York Magazine, where he wrote the Intelligencer column in the mid 90s and covered the OJ Simpson trial, and Fox News (when it wasn't so crazy) where he covered Michael Jackson. He is also the writer and co-producer of "Only the Strong Survive," a selection of the Cannes, Sundance, and Telluride Film festivals, directed by DA Pennebaker and Chris Hegedus.

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